Last Updated: September 4, 2025
Effective Date: September 4, 2025

At Subhash Cleaning Services, we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.brightvisionservices.com (the “Website”) and use our cleaning, housekeeping, and facility management services (the “Services”).

By accessing or using our Website and Services, you agree to the terms of this Privacy Policy, which forms part of our Terms of Use.

1. Information We Collect

When you use our Website or Services, we may collect the following information:

• Personal Information: Name, contact number, email address, residential/commercial address, and payment details when you book a service.
• Non-Personal Information: Device details, browser type, IP address, location data, and usage statistics automatically collected through cookies or analytics tools.
• Service-Related Information: Preferences, feedback, and communication history to improve your service experience.

2. How We Use Your Information

We use the information we collect to:

• Process bookings and deliver requested services.
• Communicate with you regarding confirmations, updates, offers, and support.
• Improve our Website, services, and customer experience.
• Ensure safety, fraud prevention, and compliance with legal obligations.
• Send promotional messages and marketing updates (only if you have opted in).

3. Information Sharing & Disclosure

We respect your trust and do not sell, rent, or trade your personal data. However, we may share your information in the following cases:

• With Service Staff/Partners: To fulfill your booking at your requested location.
• With Legal Authorities: If required under law, regulation, or legal proceedings.
• With Third-Party Tools: For payment gateways, analytics, or customer support platforms — strictly for operational purposes.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform can guarantee 100% security, and you acknowledge this risk.

5. Cookies Policy

Our Website may use cookies and similar technologies to enhance user experience, analyze traffic, and provide personalized content. You can manage or disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data (subject to legal and contractual obligations).
• Opt-out of promotional communications at any time.

7. Changes to Privacy Policy

Subhash Cleaning Services reserves the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our Website and Services implies acceptance of the revised policy.

8. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please reach out to us at:

📧 info@subhashcleaningservices.com
📍 New Delhi